Cashback terms

Last updated: October 8, 2026. This is a translation; if it differs from the Spanish version, the Spanish version prevails.

In short

Tap "Activate" in Kupoki before you buy. If the store pays us a commission for your purchase, we give you 50% of that commission.
The purchase shows up as pending within hours or days, and the store confirms it once its return period ends, usually 30 to 90 days later.
You can withdraw your confirmed balance from €10 (or 10 units of your balance's currency) by PayPal, bank transfer, Bizum or gift card.
No account: your wallet lives in your browser. Keep your recovery code safe.

1. Who offers it

Cashback is offered by Luis Emilio Liriano (Kupoki), tax ID (NIF) 60038864D, Calle Alfonso XII 29, 1.º 4, 41001 Seville (Spain). Contact: hola@kupoki.com.

Cashback is a voluntary rebate we pay you out of the commission stores pay us through affiliate networks such as Awin or Tradedoubler. Your balance is not a bank account, a deposit or electronic money, and it earns no interest.

2. How to earn it

Tap "Activate" in that store's Kupoki panel before you pay, and complete the purchase in the same browser and on that same visit.
Don't click through other cashback, coupon or deals sites afterwards: the store credits the purchase to the last link, and that cashback would no longer be ours or yours.
If you arrive at the store through another affiliate's link (a creator, a deals site), we don't offer cashback on that visit. It's a rule of respect we explain in how we make money.
Ad or cookie blockers, private browsing and some browser privacy settings can stop the store from recording the purchase.
Accept the store's cookies. In Europe, if you reject the store's cookies (or only accept the "necessary" ones), many stores can't record that you came through Kupoki and the purchase won't count. Accept at least the marketing or advertising cookies before you buy.
Purchases made by phone or in the store's app, and gift card purchases, usually don't count. Each store may exclude products, categories or coupons it hasn't authorized; when we know, we tell you in Kupoki.

3. How much you get back

We give you 50% of the commission the store pays us for your purchase. The percentage you see on each store ("4% cashback") is already your share, based on that store's standard commission.

It's an estimate: the commission is calculated on the amount the store counts (usually excluding taxes and shipping, and after discounts), and some stores pay different commissions depending on the product or on whether you're a new customer. In every case you get 50% of what the store actually pays for your purchase.

If we change that 50%, the change will only apply to purchases made after we announce it.

4. Cashback statuses

Status	What it means
Pending	The store has recorded your purchase. It usually appears a few hours to a few days after you buy.
Confirmed	The store has validated the purchase once its return period ended, usually 30 to 90 days later. It moves to your available balance.
Declined	The store pays no commission for that purchase: a return, a cancellation, an order not completed, an excluded product or a breach of its terms.

Confirming or declining a purchase is up to the store and the affiliate network. If they don't pay us the commission, there is no cashback to pay out.

Purchase not showing up? Wait 7 days and, if it still isn't there, write to hola@kupoki.com with the store, date, amount and order number. We'll file a claim with the network where it allows it (usually up to 90 days after the purchase). We will never ask for your recovery code.

5. Withdrawing your balance

You can withdraw once your confirmed balance reaches €10, or 10 units of that balance's currency if you have cashback in another currency. The whole confirmed balance in that currency is withdrawn.
Methods: PayPal (your account email), bank transfer (account holder and IBAN), Bizum (Spain and euros only) or a gift card from a store you choose. If we can't get that gift card, we'll suggest another one or pay you by one of the other methods.
We also ask for an email address, only to tell you about the payment or sort out problems.
To withdraw a balance you must be of legal age or have your parents' or guardians' permission.
We pay within 30 days of your request, usually within 7. We charge no fees. Your bank or PayPal may charge their own, or a currency conversion.
If the payment can't be made because the details are wrong, we'll cancel the request and the amount will go back to your available balance.

6. Your wallet and your recovery code

You don't need an account. The first time you tap "Activate", Kupoki creates an anonymous wallet stored in your browser. We don't know who you are, so we can't recover a wallet by your name or email.

On the wallet page you can see your recovery code. Keep it: it's the only way to get your balance back if you uninstall Kupoki, clear your browser data or switch computers. Anyone who has the code can see and withdraw your balance, so don't share it with anyone.

7. Misuse

We may decline or cancel cashback on fake or manipulated purchases, orders placed in order to return them, automated clicks or purchases, or any attempt to collect commissions that aren't due. We may also refuse a withdrawal linked to those practices. If we do, we'll explain why if you've given us an email address.

8. Duration and changes

Your balance doesn't expire while you use the wallet. We only delete wallets that have gone unused for 3 years and never had any cashback (see privacy).
If we stop offering cashback, we'll let you know in the extension at least 60 days in advance, and you'll be able to withdraw your confirmed balance even if it's below the minimum.
If we change these terms, we'll publish the change on this page and in the extension. Changes don't affect purchases made before them.

9. Governing law

These terms are governed by Spanish law. If you're a consumer, you can bring a claim before the courts where you live and you keep the rights the law of your country of residence gives you.